Shipping policy

THOT NUTRITION Shipping and Delivery Policy

Last updated: March 7, 2022

IMPORTANT SHIPPING UPDATE

Due to COVID-19 and the increased volume of our carriers, delays may occur as we work as quickly and safely as possible.

What to expect:

It is currently taking 2-3 business days for us to prepare orders for shipment.
Once shipped, you will receive an email notification with tracking details.
After receiving your shipping confirmation email, please rest assured that your order is safely in the shipper’s hands. They are working as quickly and diligently as possible to get your order to you even if your tracking may not reflect that the shipper has received your package.
It may take 3-5 business days for the first scan to occur and for tracking information to update. We are also seeing many deliveries occur without stopping for a tracking scan, a measure that some shipping carriers utilize to process your delivery faster.
For the latest shipping carrier service updates, please see shipping carrier websites.
We greatly appreciate your patience and sincerely apologize for any inconvenience. We look forward to you receiving our Products with the nutrients to help you tap into your potential and feel your best.

DOMESTIC SHIPPING POLICY

Orders placed after 11AM will be processed the following business day.
Orders placed after 11AM on Fridays, will be processed the following Monday.
Overnight orders placed Friday before 11AM will be delivered the following Monday.
Business days are Monday to Friday, except National Holidays and excluding scheduled fulfillment center closures.
We do not process, ship, or deliver orders on Saturdays or Sundays.

PLEASE NOTE:

You will receive an email notification once your order ships.
Please allow approximately 3-5 business days (Monday – Friday, excluding scheduled fulfillment center closures) for tracking information to update since shipping companies across Romania are currently experiencing delays due to COVID-19 protocols and high package volume. The shipper may deny that they have received your package, until the first scan occurs. We apologize for any inconvenience, and we appreciate your patience during this unusual time.

SHIPMENT TO ROMANIA: 20 LEI/Product

INTERNATIONAL SHIPPING POLICY

Our international shipping partners does not accept P.O. Box delivery addresses.
For international orders there may be COD charges based on destination country.

Ships To US: 53 EUR/Product
Standard 3 – 7 Day
Ships To UK: 38 EUR/Product
Standard 3 – 7 Day
Ships To France: 30 EUR/Product
Standard 3 – 7 Day
Ships To Spain: 30 EUR/Product
Standard 3 – 7 Day
Ships To Germany: 25 EUR/Product
Standard 3 – 7 Day
Ships To Italy: 25 EUR/Product
Standard 3 – 7 Day
Weekend delivery is not available
Larger orders get more benefit!
For other countries you will receive the shipping rate during the purchase process.

INTERNATIONAL SHIPPING POLICY

Thot Nutrition partners with different shipping carriers to provide our valued international customers (outside Romania) shipping.
International Shipping Rates:
International shipping fees are calculated at checkout
Packages will be delivered in 3 – 12 business days, delivery by the end of the 12th business day (Monday – Friday)
Weekend delivery is not available

INTERNATIONAL SHIPPING CUSTOMS, DUTIES & TAXES

International shipping rates cover shipping charges only. Please note that duties, taxes, and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier and must be paid by the order recipient.
Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

INTERNATIONAL P.O. BOX SHIPPING

We cannot ship to international P.O. Box Addresses. All international orders require a verifiable physical shipping address.

ADDITIONAL CONSIDERATIONS

Customs offices in some countries require the recipient to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.